About Us

The Nationwide Medical Alert System Company

As one of the nation’s largest independent providers of medical alert systems, Medical Alert is trusted by hundreds of thousands of families, hospitals and healthcare organizations throughout the country–and with good reason.

Medical Alert provides comprehensive at-home and on-the-go medical alert systems to keep you safe and independent while living in your own home and community. Their lightweight, waterproof medical alert systems provide 24/7 monitoring and access to emergency response at the push of a button. Equipment comes at no charge with no activation fees or long-term contracts. Each system is available with Automatic Fall Detection, which senses a fall and connects you to an operator even if you can’t push your button.

Enjoy the independence you love and the security you need knowing that help is always just a button push away. Medical Alert delivers ultimate peace of mind at the best value with extremely affordable prices, unmatched customer service, a clean and transparent shopping experience, and immediate emergency response anytime, anywhere.

About Connect America

Medical Alert is part of Connect America, a nationwide company with its corporate headquarters located outside Philadelphia, Pennsylvania. Connect America’s core business is providing personal emergency monitoring and home alarm services nationwide to older adults with medical ailments or conditions, who wish to live at home. The interactive two-way wireless technology allows seniors to remain living independently in their own home rather than moving into an assisted living community or moving in with family members.

The company’s primary service may also be referred to as a medical alert or medical alarm system. The medical alert system is a multi-facet emergency system consisting of hardware or short-ranged wireless devices and a 24/7 UL accredited emergency monitoring center. An easily accessible, waterproof button is worn as a necklace or wristband, which communicates with a two-way speaker box base unit. The base unit is connected through a traditional phone line (phone jack), or to a modem and Voice Over Internet Protocol (VOIP), which communicates directly to a certified emergency operator who monitors calls 24 hours a day.

Today, falls among older people are a huge problem. According to the Centers for Disease Control and Prevention (CDC) one in four adults 65 and older will fall in a year and two-thirds will fall again within six months. Falls can result in debilitating injuries such as broken hips and head trauma. Moreover, people who fall and lie helpless for hours or days can suffer serious complications, including dehydration, hypothermia, pressure ulcers, muscle breakdown, renal failure and even death.

When a person with a medical alert system falls unexpectedly or has an emergency, such as an adverse reaction to medications, burglary, fire, heart attack, seizures, severe dizziness, strokes, it may be nearly impossible to reach a phone. With the simple push of a button, the system connects to the monitoring center and within minutes help arrives to their home. Most importantly, both emergency personnel and family are notified within seconds after the emergency occurs. This type of medical alert system allows senior to continue living independently in their own home rather than going into assisted living or moving in with family members. It also allows for peace of mind to be brought to caregivers and loved ones.

In addition, Connect America is noted as one of the pioneers in home security by helping older citizens enjoy a renewed sense of independence while their children and loved ones find peace of mind with around the clock emergency monitoring.