Medical Alert Connect

Mobile App

Subscribers and caregivers can make account updates, view a history of calls connected to the Medical Alert response center and directly access a customer support specialist with the Medical Alert Connect mobile app.

Included with your Medical Alert Service

If you or your loved one already has a Medical Alert system, enjoy added peace of mind and support with the Medical Alert Connect mobile app. 

Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download it from the following links.

Medical Alert Connect mobile app

What You’ll Get

Mobile App Features

Connect Instantly

Connect to Customer Service

Need any help from us? Medical Alert Connect allows you to connect to a customer support specialist right from the app, so we can troubleshoot any issues.

Manage Multiple Users

Manage Multiple Users

Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.

Immediate Notifications

Real-time Notifications

Subscribers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.

GPS Monitoring

Pinpoint Your Location

If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.

Automatic Updates

Make Updates

Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.

Get Battery Status

Get Battery Status

For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.

Our Products

Peace of Mind, Starting at Only $19.95/mo.

Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will always be protected.



  • 24/7/365 Personalized Response
  • Help Buttons Can be Worn in the Bath or Shower
  • Available Automatic Fall Detection
  • Mobile App Included with Service


Home Medical Alert System

Home System

  • Button pendant and bracelet options
  • No landline required
  • Back-up battery
  • 800-foot button range*

View Plans & Pricing

Mobile Medical Alert System

Mobile System

  • Interchangeable pendant and bracelet
  • GPS locating technology
  • Long lasting battery
  • Locate loved ones with our app

View Plans & Pricing

Our Service

How Medical Alert Works


Press Your
Help Button

Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.


Talk to a

Medical Alert's highly trained response specialists are available 24/7/365 to help you.


Get the Right

Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.


Our Satisfied Customers

I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."


I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."


I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"


Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."


I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."


The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."



Have Questions?

Request More Information

Receive more information about Medical Alert and discover the system that is right for your lifestyle.


    Who is the system for?

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