Mobile App


Subscribers and caregivers can directly access assistance, track system usage and make account updates with Medical Alert Connect. This complimentary mobile app provides quick and easy access to helpful features on any system. Use our app to contact support, test your system, update your contact list and more.

No Long-Term Commitment

Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.

Medical Alert Connect mobile app

What You’ll Get

Mobile App Features

Connect Instantly

Connect Instantly

Need any help from us? Medical Alert Connect allows you to connect to support right from the app, so we can troubleshoot any issues.

Manage Multiple Users

Manage Multiple Users

Helpful for caregivers. Use our app to check and monitor multiple user profiles connected to your account.

Immediate Notifications

Immediate Notifications

Connections receive real-time push notifications of emergencies, updates and alerts requiring assistance.

GPS Monitoring

GPS Monitoring

Our Mobile system includes advanced GPS location technology for access to help anytime, anywhere. With Medical Alert Connect, you can take advantage of this to check on the location of all Mobile system subscribers.

Automatic Updates

Automatic Updates

Information is automatically updated. Once your account is created, you are all set!

Quick Tracking

Quick Tracking

Connecting to the app is fast and straightforward. Log in to check the system battery status, manage emergency contacts and more.

Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download from the links below.

Our Products

Peace of Mind, Starting At Only $19.95/mo.

Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will always be protected.


  • 24/7/365 Continuous Monitoring
  • Buttons Can be Worn in the Bath or Shower
  • Compatible with Fall Detection
  • Mobile App Access
Home Medical Alert System

Home System


  • Button pendant and bracelet options
  • No landline required
  • Back-up battery
  • 800-foot button range*

Learn More


Mobile Medical Alert System

Mobile System


  • Button includes interchangeable pendant and bracelet
  • GPS location service
  • 5-day battery life
  • Locate loved ones with our app

Learn More


Our Service

How Medical Alert Works


Press Your
Help Button

Press the help button on your medical alert bracelet, which should be worn at all times.


Talk to a

Medical Alert's highly trained Response Specialists are available 24/7/365 to help you.


Get the Right

Our Response Specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.


Our Satisfied Customers

I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."


I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."


I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"


Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."


I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."


The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."


Have Questions?

Request More Information

Receive more information about Medical Alert and discover the
system that could save your life or the life of a loved one.

    Who is the system for?

    By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its affiliates.