Medical Alert Connect

Mobile App

Subscribers and caregivers can make account updates, view a history of calls connected to the Medical Alert response center and directly access a Customer Support Specialist with the Medical Alert Connect mobile app.

Included with your Medical Alert Service

If you or your loved one already has a Medical Alert system, enjoy added peace of mind and protection with the Medical Alert Connect mobile app.

Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download it from the following links.

What You’ll Get

Mobile App Features

Connect Directly to Customer Service

Need any help from us? Medical Alert Connect allows you to connect to a Customer Support Specialist right from the app, so we can troubleshoot any issues.

Manage Multiple Users

Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.

Receive Real-time Notifications

Customers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.

Pinpoint Your Location

If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.

Make Updates

Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.

Get Battery Status

For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.

Our Products

Peace of Mind, Starting At Only $19.95/mo.

Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will always be protected.

Features:

24/7/365 Continuous Monitoring
Buttons Can be Worn in the Bath or Shower
Compatible with Fall Detection
Mobile App Access

Home System

Button pendant and bracelet options
No landline required
Back-up battery
800-foot button range*

Learn More

Mobile System

Button includes interchangeable pendant and bracelet
GPS location service
5-day battery life
Locate loved ones with our app

Learn More

Our Service

How Medical Alert Works

1

Press Your
Help Button

Press the help button on your medical alert bracelet or pendant, which should be worn at all times.

2

Talk to a
Response
Specialist

Medical Alert's highly trained Response Specialists are available 24/7/365 to help you.

3

Get the Right
Help

Our Response Specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.

Reviews

Our Satisfied Customers

I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."

Barbara

I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."

Georgia

I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"

Kathy

Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."

Dolores

I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."

Frances

The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."

Marius

Have Questions?

Request More Information

Receive more information about Medical Alert and discover the
system that could save your life or the life of a loved one.

By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its affiliates.