Medical Alert Connect
Subscribers and caregivers can make account updates, view a history of calls connected to the Medical Alert response center and directly access a Customer Support Specialist with the Medical Alert Connect mobile app.
Included with your Medical Alert Service
If you or your loved one already has a Medical Alert system, enjoy added peace of mind and protection with the Medical Alert Connect mobile app.
What You’ll Get
Mobile App Features
Connect Directly to Customer Service
Need any help from us? Medical Alert Connect allows you to connect to a Customer Support Specialist right from the app, so we can troubleshoot any issues.
Manage Multiple Users
Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.
Receive Real-time Notifications
Customers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.
Pinpoint Your Location
If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.
Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.
Get Battery Status
For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
Peace of Mind, Starting At Only $19.95/mo.
Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will always be protected.
- 24/7/365 Continuous Monitoring
- Buttons Can be Worn in the Bath or Shower
- Compatible with Fall Detection
- Mobile App Access
How Medical Alert Works
Press the help button on your medical alert bracelet or pendant, which should be worn at all times.
Talk to a
Medical Alert's highly trained Response Specialists are available 24/7/365 to help you.
Get the Right
Our Response Specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Our Satisfied Customers
I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."
I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."
I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"
Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."
I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."
The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."
Request More Information
Receive more information about Medical Alert and discover the
system that could save your life or the life of a loved one.