Protect yourself or a loved one at home or on the go with Medical Alert’s Mobile System. Ensure safety and protection with our 24/7 mobile emergency assistance. Feel confident knowing you will always have the help you need anytime and anyplace with GPS tracking. Simply wear the help button around your neck or wrist and speak directly into the device. One of our trained specialists will provide you with the assistance you need when and where you need it.
Have questions? For more information, please call 800-800-2537.
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no extra charges, hidden fees, or long-term contracts.
Our mobile system includes advanced GPS locator technology, so you can immediately access help at anytime, anywhere.
Get wireless access to our Medical Alert monitoring center with cellular service, included with your subscription.
If you need help, you will be immediately connected to a live U.S.-based trained specialist who will assess your care and provide assistance anywhere you are.
The two-way speaker provides clear communication with our emergency response operators. If you are unable to speak, they will still dispatch help.
Receive help 24/7 with just the push of a button and connect to one of our trained specialists who will dispatch help to your location.
Our help buttons are waterproof and can be worn in the shower or bath where accidents and falls commonly occur.
The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.
Stay protected with Medical Alert’s discreet and lightweight wrist and neck pendants, available with interchangeable pendant and wristband.
Medical Alert’s mobile life-saving buttons can be worn around the neck or on the wrist. Just remember to bring the mobile system and buttons wherever you go and take comfort knowing that you are protected, and we will handle the rest.
Press the help button on your medical alert bracelet, which should be worn at all times.
Medical Alert's highly trained response coordinators are available 24/7/365 to help you.
Our response coordinators assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."
I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."
I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"
Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."
I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."
The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."
You will receive a handheld mobile device, a waterproof help button that can be worn on the wrist or around the neck, a carrying pouch, a charging cradle and power cord. You will also receive a medical information card and step-by-step set up instructions. Fall detection is available for this system as well.
Yes, as long as adequate AT&T cell coverage is available.
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.
Shipping times vary based on which option you chose. We have three options:
All orders must be placed before 4 p.m. Monday through Thursday or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Monday through Thursday or after 3 p.m. on Friday, the order will go out the next day.
The best value and most popular option is our annual rate plan where you get one month of service free as well as free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.
Receive more information about Medical Alert and discover the
system that could save your life or the life of a loved one.