Home System
Starting at $19.95/mo.
Protect yourself or a loved one with the nation’s preferred Medical Alert Home System. Get everything you need with our basic monitoring equipment, including optional fall detection, mobile app access, and an emergency button that can be worn in the shower or bath.
Choose your connectivity:
No Long-Term Commitment
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.
Why Choose Us
Features
Easy Setup and Use
Simply plug in the base unit to a power outlet and phone jack. Then push the button to call for help.
800-Foot Range
Medical Alert’s wrist and neck pendants have an 800-foot range* covering you anywhere in your home—that’s more than the length of two and a half football fields.
Outage Protection
Your Medical Alert system has a 30-hour back-up battery life, protecting you in any unexpected life incident.
Two-Way Communication
The system has a built-in speaker with two-way communication, allowing direct correspondence. If you can’t respond, we still send help.
Waterproof
Our help buttons are waterproof* and can be worn in the shower or bath where accidents and falls commonly occur.
Optional Fall Detection
Ensure you have the protection you need with optional fall detection. The Home System is compatible with a fall detection button that automatically senses when you fall and provides immediate contact.*
What You’ll Get
What’s Included
Connect App Access
The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.
Button Pendant or Bracelet
Never be out of range with Medical Alert’s wrist and neck pendants that cover an 800-foot range of protection.
Our Products
Accessories
Fall Detection
- Advanced Technology
- Automatic Response
- Only $10/mo.
Protection Plan
- Wrist or Neck Button Replacement
- Discount on Accessories
- System Replacement
Lockbox
- Weatherproof
- Provide EMTs Access to a Key
- Less Home Damage
Our Service
How Medical Alert Works
1
Press Your
Help Button
Press the help button on your medical alert bracelet or pendant, which should be worn at all times.
2
Talk to a
Response
Specialist
Medical Alert's highly trained Response Specialists are available 24/7/365 to help you.
3
Get the Right
Help
Our Response Specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Reviews
Our Satisfied Customers
Frequently Asked Questions
What components are included in Medical Alert’s Home System?
You will receive a base unit with two-way speaker and a waterproof help button that can be worn on a lanyard or bracelet. For landline systems, a phone cord is included to attach your base device to the phone jack. A medical information card and step-by-step set up instructions are also included. Fall detection is available for this system as well.
Will the Home System work in my area?
The Medical Alert system will work in all 50 states, as well as Canada, Puerto Rico and the Virgin Islands. Landline systems require that a compatible phone line is present. Cellular systems require that adequate AT&T cellular coverage is available.
Is the help button waterproof?
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.
How fast will I receive my Medical Alert system shipment?
Shipping times vary based on which option you chose. We have three options.
- Ground Shipping – 5-7 Business Days
- Overnight – Next-day delivery
All orders must be placed before 4 p.m. Mon-Thurs or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Mon-Thurs or after 3 p.m. on Friday the order will go out the next day.
What is the difference between the rate plans?
The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.
Have Questions?
Request More Information
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system that could save your life or the life of a loved one.
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