Home System

Starting at $19.95/mo.

The Medical Alert Home System enables independent living by giving you quick, easy access to trained response specialists 24/7/365. The help button is reliable, easy to use, and waterproof, allowing it to be worn in the shower or tub where slips and falls are most common.

Medical Alert Home System

Choose your connectivity:

Medical Alert Home System

No Long-Term Commitment

Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.

Senior wearing the help button

Why Choose Us


Easy Setup and Use

Easy Setup and Use

Simply plug in the base unit to a power outlet and always wear your help button. Press the button to call for help 24/7/365.

800-Foot Range

800-Foot Range

Medical Alert’s help buttons have an 800-foot range* covering you anywhere in your home—that’s more than the length of two and a half football fields.

Outage Protection

Outage Protection

Your Medical Alert system has a 30-hour back-up battery life, protecting you in case of a power outage.

Two-Way Communication

Two-Way Communication

The system has a built-in two-way speaker, allowing direct communication. If you can’t respond, we still send help.



Our help buttons are waterproof and can be worn in the shower or bath where slips and falls commonly occur.*

Optional Fall Detection

Optional Fall Detection

The Home System is compatible with a fall detection button that automatically senses when you fall and contacts a response specialist.*

What You’ll Get

What’s Included

Connect App Access

Connect App Access

The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.

Button Pendant or Bracelet

Button Pendant or Bracelet

Comfortably wear your help button around your neck or wrist. Medical Alert’s help buttons cover an 800-foot range of protection.

Our Products


Fall Detection Pendant

Fall Detection

  • Advanced Technology
  • Automatic Response
  • Only $10/mo.
Guys playing cards

Protection Plan

  • Wrist or Neck Button Replacement
  • Discount on Accessories
  • System Replacement


  • Weatherproof
  • Provide EMTs Access to a Key
  • Less Home Damage

Our Service

How Medical Alert Works


Press Your
Help Button

Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.


Talk to a

Medical Alert's highly trained response specialists are available 24/7/365 to help you.


Get the Right

Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.


Our Satisfied Customers

I have been very pleased with the quick response to the times I have needed help. I appreciate the fact that my children are notified when I have had your service. It relieves my children knowing I wear and use my wrist band. I certainly recommend this service for anyone and their peace of mind."


I was very impressed with my first experience at using the Medical Alert system. They dispatched EMS immediately and they helped me to get off the floor when they got here. Thankful I had my Medical Alert wristband on when I fell."


I was away on vacation and became very ill. I pushed the button and Medical Alert took care of getting first responders, an ambulance and notifying my family. I was very happy with the help I received!"


Service is excellent. I had the misfortune to have to call for help. You got to the EMT's immediately who then followed up and took me to the ER. Your agents are kind especially when I have false alarms."


I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP. Thanks for your wonderful service."


The experience was fantastic. The operator that answered the call was calm, understanding and helpful. They notified the EMT’S and called 911 for us. We are very happy with the service that we received."


Frequently Asked Questions

What components are included in Medical Alert’s Home System?

You will receive a base unit with two-way speaker and a waterproof help button that can be worn around the neck or wrist. For landline systems, a phone cord is included to attach your base device to the phone jack. A medical information card and step-by-step set up instructions are also included. Fall detection is available for this system as well.

Will the Home System work in my area?

The Medical Alert system will work in all 50 states, as well as Canada, Puerto Rico and the Virgin Islands. Landline systems require that a compatible phone line is present. Cellular systems require that adequate cellular coverage is available.

Is the help button waterproof?

Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.

How fast will I receive my Medical Alert system shipment?

Shipping times vary based on which option you chose for your order:

  • Ground Shipping – 5-7 Business Days
  • Overnight – Next-day delivery

All orders must be placed before 3 p.m. Mon-Thurs or before 2 p.m. on Friday to qualify for these shipping times. If orders are placed after 3 p.m. Mon-Thurs or after 3 p.m. on Friday the order will go out the next day.

What is the difference between the rate plans?

The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.

For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.

If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.


Have Questions?

Request More Information

Receive more information about Medical Alert and discover the system that is right for your lifestyle.


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