How Medical Alert Works

Medical Alert provides you access to emergency help wherever you are‡, 24 hours a day, 7 days a week—so you and your loved ones can enjoy peace of mind in knowing that you’re never alone.

A Push of a Button Could Change Your Life

Medical Alert has a system for every lifestyle, so you can enjoy your independence every day. Wear our emergency alert bracelet or pendant at all times, so if you find yourself alone in a crisis situation and all you have to do is push the button to get connected to help directly through the system’s base. No need to struggle to the phone or to dial numbers. You’ll get help in three easy steps:

Image Border
Push Your Medical Alert Button

Push your button.

Press your Medical Alert button and you’ll be connected immediately to one of our operators.
Connect with the Two-Way Voice System

Talk to us.

Our dedicated, supportive operator determines the exact help you need.
Medical Assistance will be Dispatched

Get help—fast.

Our operator will make sure you get the aid you need and even stay in communication until help arrives.

Choose the Medical Alert System for Your Lifestyle

  • Choose a Medical Alert product that works best with your lifestyle, whether you primarily stay at home, enjoy being active in the yard, or are a big traveler
  • Select the type of button that works best for your comfort and style: pendant, bracelet or clip-on
  • Choose from a variety of payment options, so you find one that best fits your budget

Setup is Fast and Simple

When you get your Medical Alert system, setting it up is a breeze. You just plug the base into a wall outlet and, if your using the At Home Landline system, connect the phone cord. Then turn it on. That’s it!
How Does a Medical Alert System Work

Peace of Mind Wherever You Go

With Fall Detection technology, your Medical Alert bracelet or pendent automatically senses a fall and contacts you through the two-way voice system so you can speak with an operator. If you are unable to respond, we dispatch emergency services to your location. Using modern GPS technology, our operators can locate you wherever you are – coast to coast.

Request More Information







By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its affiliates.

‡Requires subscription to a mobile system