24/7 Medical Alert Protection That Gets You Help Fast
If you fall, feel unwell, or need help, trained emergency agents are ready to respond at the press of a button — at home or on the go.
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Help at the Press of a Button
24/7/365 Response
Receive help 24/7/365 with just the push of a button and connect to one of our trained response specialists who will dispatch help to your location.
Fall Detection
Add available fall detection to automatically sense when you fall and provide fast contact, even if you can’t press your button.*
Mobile App
The Medical Alert Connect app allows you to manage your account easily from your phone. Your loved ones receive real-time notification of emergencies, updates and alerts.
Personalized Response Plan
When you press your button, we’ll contact the right person to get you the help you need, whether family, friend or first responder.
Waterproof Help Buttons
Wear the help button around your neck or wrist, including in the shower or tub where slips and falls are most common.
U.S.-Based Support
If you need help, you will be immediately connected to a live U.S.-based Response Specialist who will assess your care and provide assistance anywhere you are.
Frequently Asked Questions
Medical Alert systems start at $29.95/mo. Prices vary depending on the system, rate plan and add-ons selected. To find the right Medical Alert system for your lifestyle, please complete our free medical monitoring assessment
A Medical Alert system is ideal for anyone who would like peace of mind by getting a 24-hour response in case of a medical emergency, fire or break-in by simply having a help button. It is especially helpful for older adults or seniors who live alone and as shown by studies are more likely to suffer a fall at home. A Medical Alert system can also be used as a panic button. Our systems are available with fall detection, which alerts a response specialist in the event of a fall even if you are unable to press your help button.
We have options for different lifestyles. Our Home System works with a cellular connection and provides coverage in and around the house up to 800 ft. Our Mobile Systems and Smartwatch include GPS location services so that you can get help wherever you are—at home or on the go. All our Medical Alert systems are available with fall detection technology that adds a layer of protection in the event of a fall where you cannot call out for help.
It’s simple: You wear a Medical Alert help button, mobile communicator or Smartwatch and press your button if you need help. The help button then sends a signal to the two-way speaker, which connects you with one of our trained response specialists. The response specialist assesses the situation and sends appropriate emergency help—family, friends or first responders.
That depends on what kind of emergency you’re having. If it’s a minor situation, Medical Alert can contact somebody (such as a neighbor or loved one) on your contact list and have them go to you. For serious emergencies, our response coordinators will immediately dispatch an ambulance, or contact the police or fire station, depending on what you need.
Yes, our response center staff includes employees who are native speakers of languages other than English; in addition, our operators are trained to use the International Language Line for real-time translation services in 140 languages. Contact us at 800-800-2537 for more details about the specific language you would need.
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