Medical Alert Connect

Mobile App for Subscribers and Caregivers

The Medical Alert Connect mobile app is a fast and easy way to keep an eye on all the Medical Alert subscribers in your care. With the app you can check each subscribers’:

  • Device status
  • Contact list
  • Testing schedule

Once your account is set up, you don’t need to worry about updating your subscribers’ information. Accounts update automatically whenever our support team updates your information.

Medical Alert Connect Features:

  • Manage Multiple Subscribers
    You can use our app to check and monitor multiple user profiles connected to your account.
  • Immediate Notifications
    With the app, you can receive instant push notifications letting you know when a subscriber is using a device, and if it’s an actual emergency or a test.
  • Connect Instantly
    Need to talk to us? Medical Alert Connect lets you connect with us right from the app.
  • Location Monitoring (Coming Soon)
    Want to keep track of all the subscribers in your care? It’s easy! Use the app to take advantage of the Advanced GPS in our on-the-go units to check on their location*.

Call us today to set up your account. Downloading the app and getting started is simple.

*GPS enabled tracking requires subscriber to be wearing an active device and be able to access local cellular networks.

365Access Caregiver App