Home System
Home System
As low as $29.95/mo.
+ FREE SHIPPING + FREE KEY LOCKBOX WITH ANNUAL PLANS
The Medical Alert Home System enables independent living by giving you quick, easy access to trained response specialists 24/7/365. No landline? No problem. The Home System connects you with Medical Alert response specialists through a reliable cellular network.About the Product
Shipping
Orders ship within 5 to 7 business days with Ground Shipping
Package Includes
In-home communicator, help button, and user manual
Help Button
Features interchangeable pendant and bracelet options
Mobile App
Get real-time notifications, monitor battery status, manage user accounts, and more
No Long-Term Commitment
Get help at the press of a button with no hidden fees and no long-term contracts.
Product Features
No Landline Required
Our Home System connects to a reliable cellular network, giving you quick, easy access to trained response specialists 24/7/365.
Coverage Throughout Your Home
Medical Alert’s help buttons have a range of up to 800 feet* covering you anywhere in your home—that’s more than the length of two and a half football fields.
Outage Protection
Your Medical Alert system has a backup battery life of up to 30 hours, protecting you in case of a power outage.
Two-Way Communication
The system has a built-in two-way speaker, allowing direct communication. We’ll send help even if you’re unable to speak.
Waterproof
Our help buttons are waterproof* and can be worn in the shower or bath where slips and falls commonly occur.
U.S.-Based Support
If you need help, you will be connected to a live U.S.-based response specialist who will assess your care and provide assistance anywhere you are.
What's Included
Mobile App Access
The Medical Alert Connect mobile app is a fast and easy way to manage your account, monitor battery status, receive alerts and more.
Help Button
Comfortably wear your help button around your neck or wrist. Medical Alert’s help buttons cover up to an 800-foot range of protection.
Optional Additions
Fall Detection
The Home System is compatible with a fall detection button that automatically senses when you fall and contacts a response specialist.*
Protection Plan
Save on out of pocket expenses in case your system is lost, stolen or damaged with a Protection Plan. There are no deductibles or hidden fees.*
Key Lockbox
A spare key in a secure key lockbox provides first responders a fast, reliable way to enter the home during an emergency without damaging your doorway.
How Medical Alert Works
With 24/7/365 help available at the press of a button, you’ll have peace of mind with our easy-to-use medical alert systems.
GET THE RIGHT HELP, WHEN AND WHERE YOU NEED IT
Press Your Help Button:
Press the help button on your medical alert communicator, pendant or bracelet, which should be worn at all times.
Talk to a Response Specialist:
Medical Alert’s highly trained response specialists are available 24/7/365 to help you.
Get the Right Help:
Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Frequently Asked Questions
You will receive a base unit with a two-way speaker and a waterproof help button that can be worn around the neck or wrist. A medical information card and step-by-step set-up instructions are also included.
The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.
The Medical Alert system will work in all 50 states, as well as Canada, Puerto Rico and the Virgin Islands. Cellular systems require that adequate cellular coverage is available.
Shipping times vary based on which option you choose. We have three options:
- Ground Shipping: 5-7 Business Days
- Overnight: Next-day delivery
All orders must be placed before 4 p.m. Monday through Thursday or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Monday through Thursday or after 3 p.m. on Friday, the order will go out the next day.
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.
The Medical Alert Home System features a 30-hour backup battery, ensuring you’re still covered in the event of a power outage.
HAVE QUESTIONS?
Request More Information
Request a callback to get more information about Medical Alert and discover the right system for your lifestyle.
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