Medical Alert Connect Mobile App
Download the App
Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download from the links below.
Create Your Account
Please contact our Customer Care Team at 800-906-0872 to enable access to the app so you can get started.
Select Create Your Account. Enter the cell phone number you wish to use for your login. This number must be a phone number associated with your account.
Select how you would like to receive your Verification Code. You will be asked to enter your verification code. Once you have entered the verification code, you will be able to log in and set your password.
Once completed you can use the phone number and password to log in.
Allow Push Notifications
When you log on for the first time, allow push notifications if you want to be alerted when the user of the system performs certain actions, such as placing an emergency call, testing the system, or receiving a low battery signal.
You Are In!
On the home screen, you have access to all the users that are connected to your account as well as all of the devices for each user.