Protection Plans
Thank you for making the smart choice to purchase the Medical Alert Protection Plan. This coverage will protect you from any accidental damage or loss of your equipment. There are no deductibles or hidden fees.
Review the complete terms and conditions for our Basic and Premium Protection Plans.
Standard Plans
Basic Protection Plan
Plan includes during any 12-month period:
- A one (1) time replacement of your main system due to loss or damage
- A one (1) time replacement of up to 2 help buttons due to loss or damage
- Free shipping on any replacement item listed above
- 25% OFF any accessory purchased
Your coverage begins on DAY 1 of purchase. You may cancel this plan at any time.
Premium Protection Plan
Plan includes during any 12-month period:
- Unlimited replacement of your main system due to loss or damage
- Unlimited replacements of help button due to loss or damage
- Free shipping on any replacement item listed above
- 25% OFF any accessory purchased
Your coverage begins on DAY 1 of purchase. You may cancel this plan at any time.
Smartwatch Plans
Smartwatch Basic Protection Plan
Your Basic plan includes…
- A one (1) time replacement of your Smartwatch watchband due to loss or damage
- Extended warranty as described below on your Smartwatch for the duration of this protection plan coverage
- Free shipping on any replacement item listed above
- 25% OFF any accessory purchased
Smartwatch Premium Protection Plan
Your Premium plan includes…
- A one (1) time replacement of your Smartwatch due to loss or damage
- A one (1) time replacement of your Smart Watch watchband due to loss or damage
- Extended warranty as described below on your Smartwatch for the duration of protection plan coverage
- Free shipping on any replacement item listed above
- 25% OFF any accessory purchased
Still Have Questions?
Get answers to frequently asked questions about Medical Alert Systems. Learn how they work, what emergency help you get and more important FAQs.